Brightstar was hired to take care of my elderly aunt for evening shifts 7-11pm, 7 days per week. I had heard from their senior living administrator that many evening shifts had been missed, Since I got involved with her care 3 weeks ago, they have missed 3 evening shifts.....just didn't show up.
First time, they said the care giver was in the hospital. Second time, they said she wasn't on the schedule. That was due to administrator giving me schedule by mistake showing she WAS on the schedule. Third time, last night.
I had given them notice that I wouldn't need them any more after last night, so they just again didn't show up.
When my uncle called to ask where they were, they told him that I had cancelled them. I would NEVER hire them or recommend them
Product or Service Mentioned: Brightstar Care Adult Care.
Reason of review: Not as described.
I didn't like: That they endangered the life of my aunt.