Product: Brightstar Care Customer Care Clear all filters (7 of 7 reviews match)
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I signed up with Brightstar when we bought a phone through Target.I wanted to cancel after two years and they said I couldn’t because my husband was the only one who could. He wasn’t even with me when I bought the phone. They were very rude but I got two emails saying...
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Brightstar Care Customer Care
#1199648
My father-in law allowed BrightStar to charge his credit card with their regular fees while they were supposed to be filing reports with the insurance company so they would reimburse my father-in-law.They failed miserably in submitting required paperwork to insurance...
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Brightstar Care Customer Care
#1196451
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BrightStar Care - Received letter for baby programs for dead child.

We live in Florida. Today we received a letter announcing we are "expecting" and all the things Bright Start could help with. We were expecting LAST year and our sweet little boy was stillborn. How callous and uncaring! I called to see what happened so it wouldnt be repeated, and i was given the brush off. They wouldnt talk to me or even give me the address to send a letter to.
1.0
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Brightstar Care Customer Care
#1167067
This company doesnt care about elderly clients.All they seem to care about is money. If you have an issue they will not address it. The manager of our local office (Andy) who owns the francise in Ft Worth Tx. is never avaliable or will not take calls. His receptionist...
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1.0
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Brightstar Care Customer Care
#928142
Prior to my accepting services from BrightStar care, I confirmed with them that there would be no out-of-pocket charges after BlueCross BlueShield paid their portion.I was told that since my co-payment was under a certain amount that I would not be billed anything....
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Anonymous
Anonymous

This issue has been resolved with this patient. Like all medical providers, BrightStar accepts insurance payments based on individual plans. Patients are always responsible fo...

1.0
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Brightstar Care Customer Care
I didn't like
  • Company lied about charges up front
  • Customer service
#913760
My name is Dan.I have been using Brightstar Chico for transportation services. I live in Berry Creek and they travel all the way here to take me to my appointments. I can call the day before and they seem to find someone whom can help. The experience with the employees...
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3.8
Berry Creek, California
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Brightstar Care Customer Care
#863381
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Brightstar Care Customer Care Review

Horrible horrible company caregiver was abusive and he / she was a bully sad thing is bright star seems to hire this kind of people the owner of the company is all about money and not about quality and care I will never use them again.
1.2
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Brightstar Care Customer Care
#834246