Product: Brightstar Care Adult Care Clear all filters (7 of 7 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
VA hired Brightstar for respite care of my blind stroke victim veteran husband, who is also on blood thinners.One of the CNAs didn’t know what a shower curtain or how to use it to keep the bath floor dry. Another CNA left him alone in the summer heat while she had a...
Read more
Anonymous
Debbie

Ditto to everything you stated. Veterans and all people deserve better!

h.kitchener
h.kitchener

Call your local congressman and tell him your story. He can file a "congressional" with the VA. Will it help? Who knows, but all federal agencies are required to answer congre...

1.2
Product
Brightstar Care Adult Care
I didn't like
  • Lack of training
  • Inability to deal with emergency calls for help
  • Customer service
#1108882
Sallie visited our home twice "gathering" information as well as my mother's credit card details (they don't take checks). Neither of those visits included bringing someone along to "learn" about my father and the care he required. It was just Dr. Sallie taking notes....
Read more
1.4
Product
Brightstar Care Adult Care
#1099050
By the time I found out no one had showed up, I was three hours away and had to race home early to make sure she got some dinner. By then she was looping badly and had a very high blood pressure (no one was there to give her the medicine). It ruined my faith in them....
Read more
3.1
Product
Brightstar Care Adult Care
I didn't like
  • Failed to show up twice
#1093657
There were a few things that went wrong with the care that was given to to my mother.First problem we never knew rather our provider was going to show up or not. We changed to a different provider and still had the same issue of not showing up or leaving early and...
Read more
Anonymous
Anonymous

We are experiencing the SAME issues. The help doesn't show up - no phone call - no nothing. Trying to reach the owner is almost impossible. VERY, Very disappointing.

1.2
Product
Brightstar Care Adult Care
#1038323
Brightstar was hired to take care of my elderly aunt for evening shifts 7-11pm, 7 days per week.I had heard from their senior living administrator that many evening shifts had been missed, Since I got involved with her care 3 weeks ago, they have missed 3 evening...
Read more
1.3
Product
Brightstar Care Adult Care
I didn't like
  • That they endangered the life of my aunt
#1023714
They were contracted to care for my family member after he was discharged from the hospital.First red flag should have been the voided check they wanted to start the service. The first shift no one showed up. That should have been another red flag. After 5 days and two...
Read more
Product
Brightstar Care Adult Care
#947203
They show up about 5 percent of the time .The people they do send suck. Missed 18 out of 20 shifts . One of the two shifts they did show up for the women was dirty and smelled she slept all night on our couch all night and even slept as one of my sons alarms was going...
Read more
Product
Brightstar Care Adult Care
#921084