Product: Brightstar Care Adult Care Clear all filters (9 of 9 reviews match)
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I was suppose to get 20 hrs per week throughPA age Waiver I never got that!They were suppose to give me perm girl I got temps who were out of highschools literally. No photo IDs you never knew their name cause BS never revealed their name because they scrambled hrs...
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Product
Brightstar Care Adult Care
#1180505
BrightStar Care - BrightStar? Call it DarkStar!
My cordinator contacted BStar for me to get a careattendant 20 hrs week.They promised to provide me services. But! When they sent girl I asked her permanent? She said no just for the day and thats how it was never getting what BStar said. And the one temp ruined mu...
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Anonymous
KA

Well They paid it offbunch of liars that they are! They told me Idhave careattendant until 1-30 well for 2 weeks 0 came nor did BStar call as usual. The truth about brightstar...

Anonymous
Anonymous

The total cost of bathroom replace$209-$400 dollars they had to replace all tiles& floor boards& they MrRobert Uday owner better write check to my apt building of face Catholi...

Product
Brightstar Care Adult Care
#1164777
VA hired Brightstar for respite care of my blind stroke victim veteran husband, who is also on blood thinners.One of the CNAs didn’t know what a shower curtain or how to use it to keep the bath floor dry. Another CNA left him alone in the summer heat while she had a...
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Anonymous
Debbie

Ditto to everything you stated. Veterans and all people deserve better!

h.kitchener
h.kitchener

Call your local congressman and tell him your story. He can file a "congressional" with the VA. Will it help? Who knows, but all federal agencies are required to answer congre...

1.3
Product
Brightstar Care Adult Care
I didn't like
  • Lack of training
  • Customer service
  • Lack of employee screening
#1108882
Sallie visited our home twice "gathering" information as well as my mother's credit card details (they don't take checks). Neither of those visits included bringing someone along to "learn" about my father and the care he required. It was just Dr. Sallie taking notes....
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1.4
Product
Brightstar Care Adult Care
#1099050
By the time I found out no one had showed up, I was three hours away and had to race home early to make sure she got some dinner. By then she was looping badly and had a very high blood pressure (no one was there to give her the medicine). It ruined my faith in them....
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3.1
Product
Brightstar Care Adult Care
I didn't like
  • Failed to show up twice
#1093657
There were a few things that went wrong with the care that was given to to my mother.First problem we never knew rather our provider was going to show up or not. We changed to a different provider and still had the same issue of not showing up or leaving early and...
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Anonymous
Anonymous

BrightStar doesnt have people in your area they scramble before day you need to find anyone. They dont Wear PhotoIDs they dont tell you their names. This company I intend to c...

Anonymous
Anonymous

We are experiencing the SAME issues. The help doesn't show up - no phone call - no nothing. Trying to reach the owner is almost impossible. VERY, Very disappointing.

1.1
Product
Brightstar Care Adult Care
#1038323
Brightstar was hired to take care of my elderly aunt for evening shifts 7-11pm, 7 days per week.I had heard from their senior living administrator that many evening shifts had been missed, Since I got involved with her care 3 weeks ago, they have missed 3 evening...
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1.5
Product
Brightstar Care Adult Care
I didn't like
  • That they endangered the life of my aunt
#1023714
They were contracted to care for my family member after he was discharged from the hospital.First red flag should have been the voided check they wanted to start the service. The first shift no one showed up. That should have been another red flag. After 5 days and two...
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Product
Brightstar Care Adult Care
#947203
They show up about 5 percent of the time .The people they do send suck. Missed 18 out of 20 shifts . One of the two shifts they did show up for the women was dirty and smelled she slept all night on our couch all night and even slept as one of my sons alarms was going...
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Product
Brightstar Care Adult Care
#921084